Terms of Use
Last updated: July 22, 2026
1. Purpose
These Terms of Use ("TOU") govern access to and use of the Aventopay service, the online payment acceptance platform published by AventoPay UAB, whose registered office is at Architektų g. 56-101, LT-04111 Vilnius, Lithuania, registered under number 307634152 ("Aventopay" or "we").
Any use of the service implies unreserved acceptance of these TOU.
2. Definitions
- Service: the Aventopay platform, accessible at avento-pay.com, including the API, merchant dashboard and integration components (iframe, hosted payment page).
- User / Merchant: any individual or legal entity with an account on the platform, acting for professional purposes.
- End Customer: person making a payment via the Service to a Merchant.
- Licensed Institution: payment institution or electronic money institution, licensed within the European Union, selected by Aventopay to execute payment operations.
3. Nature of the Service
Aventopay orchestrates the entire online payment acceptance chain for the Merchant: technical integration (API, dashboard, front-end components), activation of a payment account in the Merchant's name, provision of the payment page and webhooks.
The execution of payment operations is performed by one or more licensed institutions within the European Union, selected by Aventopay. Aventopay does not hold a payment institution or electronic money institution licence and the transaction funds do not transit through its accounts.
4. Account creation
Access to the Service requires the creation of a Merchant account. The Merchant undertakes to provide accurate, complete and up-to-date information at registration. Any change to this information must be communicated without delay.
The Service is reserved for professionals acting in the context of their economic activity. It is not intended for consumers.
The Merchant is solely responsible for the confidentiality of their login credentials and API keys. Any action carried out from their account is deemed to be performed under their responsibility.
5. Merchant obligations
The Merchant undertakes to:
- Use the Service in accordance with these TOU, applicable law and the rules applicable to accepted payment methods (international card networks, wallets);
- Hold all authorisations, licences or declarations necessary to carry out their activity in the jurisdictions in which they operate;
- Not use the Service for illegal activities, notably: money laundering, terrorist financing, sales of illegal goods or services, counterfeiting, content prohibited by law or by Aventopay's acceptable use policy;
- Comply with obligations regarding the protection of personal data of their End Customers, notably under Regulation (EU) 2016/679 (GDPR);
- Comply with the AML/CTF obligations that may apply to them;
- Provide End Customers with clear information on the products/services sold, sales conditions, and a refund policy compliant with applicable law.
6. Prohibited uses
The Merchant expressly undertakes not to use the Service for:
- Any activity contrary to applicable law or the rules applicable to accepted payment methods;
- Any activity likely to compromise the security or integrity of the Service (intrusion attempts, unauthorised reverse engineering, malicious code injection);
- Any activity circumventing the security, pricing or traceability mechanisms of the Service;
- Any activity likely to harm the rights of third parties.
7. Availability and maintenance
Aventopay makes every effort to ensure continuous availability of the Service. The Service may nevertheless be subject to scheduled interruptions (maintenance) or unscheduled ones (technical incidents, force majeure). Aventopay will endeavour to inform Merchants of scheduled interruptions with reasonable notice.
8. Intellectual property
All elements comprising the Service (source code, interface, trademarks, logos, documentation) remain the exclusive property of AventoPay UAB. The Merchant benefits from a personal, non-exclusive and non-transferable right of use of the Service for the duration of their subscription.
9. Personal data
The processing of personal data carried out in the context of the Service is governed by our privacy policy, which forms an integral part of these TOU.
10. Liability
Aventopay acts exclusively as a technical provider. Aventopay cannot be held liable for:
- Transactions concluded between Merchants and their End Customers;
- The content of products or services sold by Merchants;
- Decisions of the licensed institutions executing payment operations (payment refusal, account freeze, restrictions imposed on a Merchant);
- Indirect damages, including loss of revenue, loss of data, reputational harm.
Within the limits authorised by law, Aventopay's overall liability under the Service is capped at the amounts effectively invoiced to the Merchant during the twelve (12) months preceding the triggering event.
11. Termination
The Merchant may terminate their account at any time from their dashboard or by email to contact@avento-pay.com. Aventopay reserves the right to suspend or terminate an account, with reasonable notice, in case of Merchant breach of these TOU, or without notice in case of serious breach (illegal activity, harm to Service security, non-compliance with rules applicable to accepted payment methods).
12. Modifications
Aventopay reserves the right to modify these TOU at any time. Modifications take effect upon publication on the site. In case of substantial modification, active Merchants will be informed by email with at least 30 days' notice.
13. Applicable law and jurisdiction
These TOU are governed by Lithuanian law. Any dispute relating to their interpretation or performance falls within the exclusive jurisdiction of the courts of Vilnius, Lithuania, except for mandatory legal provisions to the contrary.
14. Contact
For any question regarding these TOU: contact@avento-pay.com.
